Admin & managed services
A Salesforce team on call, without hiring one
A monthly retainer gives you admins, developers and an architect who know your org. We handle requests, keep you current with releases and improve things a little every month.
Kanixa's Salesforce managed services give you a certified admin, developer and architect team on a monthly retainer. We handle user and access requests, reports and automation changes, release management, small enhancements and proactive org health checks, with agreed response times and a monthly summary of work completed.
What changes when we're done
Measurable engineering outcomes delivered for your business.
Requests handled, not queued
Agreed response times and one named lead who knows your org.
Releases without surprises
We review the three yearly Salesforce releases and test what affects you.
Steady improvement
A backlog we work through every month, prioritised with you.
Planning a Admin & managed services initiative?
Talk through your systems, timeline, and security constraints with a certified Salesforce architect. We will provide an actionable recommendation.
What's included
Scoped to your project. Pick what you need; we'll tell you what you can safely skip.
Fixed-price or dedicated sprint retainer available.
- User, role and access management
- Reports and dashboards
- Flow and automation changes
- Release readiness reviews
- Sandbox and deployment management
- Monthly reporting
How we deliver
- Step 1
Share your brief
Tell us the goal, the systems involved and the deadline. A short call is enough to start.
- Step 2
Scope and plan
We return a written scope, architecture notes, a timeline and the team who will do the work.
- Step 3
Build in short sprints
Demos every one or two weeks in a sandbox you can click through.
- Step 4
Test and deploy
User acceptance testing, a rehearsed deployment and a rollback plan.
- Step 5
Train and support
Handover documents, training and an agreed support period, or an ongoing retainer.
Available as a fixed-scope project, a dedicated team or a monthly retainer. Compare engagement models.
Start Admin & managed servicesAdmin & managed services: common questions
Have a question that isn't answered here? Ask our team directly.
How do retainers work?
You choose a monthly block of hours with flexible use across admin, development and architecture. Unused capacity and priorities are reviewed together every month.
Talk to us about Admin & managed services
A 30-minute call with a Salesforce architect. You'll leave with a clear next step, whether or not we work together.