Agentforce & AI
AI agents that do real work inside your Salesforce org
We help you pick the first useful Agentforce use case, ground it in clean data and ship it with the testing and guardrails it needs to be trusted.
Kanixa implements Salesforce Agentforce and Einstein AI: identifying high-value use cases, building agent topics and actions with Flow and Apex, writing prompt templates, grounding responses in Salesforce and Data Cloud data, and testing behaviour before rollout. We focus on measurable outcomes such as deflected cases and hours saved.
What changes when we're done
Measurable engineering outcomes delivered for your business.
A use case worth the cost
We size the value before building, so the first agent pays for itself.
Answers grounded in your data
Agents use your records, knowledge and policies, not generic guesses.
Guardrails before go-live
Topic boundaries, testing sets and human hand-off designed in.
Planning a Agentforce & AI initiative?
Talk through your systems, timeline, and security constraints with a certified Salesforce architect. We will provide an actionable recommendation.
What's included
Scoped to your project. Pick what you need; we'll tell you what you can safely skip.
Fixed-price or dedicated sprint retainer available.
- Agentforce use-case discovery
- Agent topics, instructions and actions
- Custom actions in Flow and Apex
- Prompt Builder templates
- Data grounding and retrieval
- Testing, monitoring and hand-off
How we deliver
- Step 1
Share your brief
Tell us the goal, the systems involved and the deadline. A short call is enough to start.
- Step 2
Scope and plan
We return a written scope, architecture notes, a timeline and the team who will do the work.
- Step 3
Build in short sprints
Demos every one or two weeks in a sandbox you can click through.
- Step 4
Test and deploy
User acceptance testing, a rehearsed deployment and a rollback plan.
- Step 5
Train and support
Handover documents, training and an agreed support period, or an ongoing retainer.
Available as a fixed-scope project, a dedicated team or a monthly retainer. Compare engagement models.
Start Agentforce & AIAgentforce & AI: common questions
Have a question that isn't answered here? Ask our team directly.
Is our data ready for Agentforce?
That's the first thing we check. Agents are only as good as the records and knowledge behind them, so a short data readiness review usually comes before the build.
Talk to us about Agentforce & AI
A 30-minute call with a Salesforce architect. You'll leave with a clear next step, whether or not we work together.